daunmas Privacy Policy: How We Handle Your Account Data
This page tells you exactly what data daunmas collects when you use our lobby, how we store it, and what choices you hold over your own records. Availability of our services depends on local law and eligible regions — and the same principle applies to how we process your personal information under applicable jurisdiction.
Account data you control
GoPay, ShopeePay, QRIS transaction records
Clear contact path for requests
Retention period disclosed
POLICY POSTURE
What daunmas Collects and Why We Collect It
When you open an account with us, we collect the details you enter during registration — your name, contact address, and login credentials. When you transact through GoPay, ShopeePay, or QRIS, our system records the transaction reference, amount, and timestamp so your wallet history is accurate and disputes can be resolved quickly. We do not store full payment-instrument credentials on our servers; those remain with the payment provider. We also collect device and session data — browser type, IP address, and pages visited — to keep your session secure and to understand how the lobby is being used. This behavioural data is held in aggregate and is not sold to third parties. Cookies placed by our platform serve session continuity and fraud-prevention purposes; you can manage cookie preferences through your browser settings. We may share limited data with identity-verification or fraud-screening services where local law requires it. Any data shared with third-party game content studios such as CQ9, Pragmatic Play, or Habanero is limited to the session token needed to launch a game — no payment detail leaves our platform boundary for that purpose. Data is retained for the period required by applicable regulation in your jurisdiction, after which it is deleted or anonymised per our internal schedule.
GoPay
Transaction references from GoPay payments are stored in your account history and used only for reconciliation and dispute resolution.
ShopeePay
ShopeePay withdrawal records are logged with timestamp and reference ID so your payout trail is always visible in your account dashboard.
QRIS
QRIS scan confirmations generate a reference entry in your wallet record; raw payment credentials are never held on our platform.
POLICY COVERAGE MAP
Where This Policy Applies and What It Does Not Cover
Not every part of the experience you have on daunmas sits inside one policy boundary. This section draws the lines clearly so you know where your rights under this document start and where a separate framework takes over.
Account access and registration
All data collected during account creation, login, and session activity on daunmas is covered by this policy. This includes your contact details, device identifiers, and account preferences you set inside the dashboard.
Payment transactions
Transaction records generated by GoPay, ShopeePay, and QRIS sit within scope for the reference data we hold. The payment providers themselves operate under their own privacy policies for data they collect on their side of the transaction.
Site content and game sessions
Game session data — rounds played, bet history, outcome logs — is held within our platform for account-integrity purposes. Studio providers such as CQ9 or Pragmatic Play receive only the session token required to run the game; no profile data is passed.
Third-party linked services
If you follow a link that takes you away from daunmas, any data collected on that external site is outside the scope of this policy. We do not control third-party data practices and recommend you read their own disclosures.
YOUR PRACTICAL OPTIONS
Actions You Can Take Over Your Own Records
You are not a passive participant in how your data is handled. Several concrete actions are available to you at any time. You can request a copy of the personal data we hold on your account by submitting a written request through our support channel — we will confirm receipt and respond within the period required by applicable regulation. If any detail on your account is incorrect — name, contact address, linked wallet — you can correct it directly through the account settings page or by raising a support ticket if the field is locked. You can also ask us to delete data we no longer need to hold; we will assess the request against our legal retention obligations and confirm what can be removed and what must stay. Where we process your data based on your consent — such as marketing-related communications — you can withdraw that consent at any time by updating your communication preferences inside your account dashboard. None of these steps require you to close your account, and exercising your rights will not affect your access to the lobby.
Review your records
Submit a data-access request via our support channel to receive a copy of the personal information we hold on your account, including transaction references and login history.
Correct account details
Update your name, contact address, or linked wallet directly in account settings. For fields that are locked after verification, raise a support ticket and our team will confirm the correction process.
Withdraw consent
If you previously opted in to communication preferences, you can change or remove that consent from your account dashboard at any time without affecting your lobby access.
Request data deletion
Ask us to remove data we no longer need to retain. We will confirm which records can be deleted under our legal obligations and complete the removal within the applicable regulatory period.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
For any question about how we handle your data, the fastest path is to open a support ticket directly from your account dashboard. You can also use the channels below. We acknowledge privacy-related requests separately from general account queries so they reach the right team without delay.
Account dashboard ticket
Log in, go to the help section, and open a ticket marked as a privacy request. This routes directly to the team handling data questions.
Email contact
Send your request to the privacy contact address listed in the footer of daunmas. Include your registered contact detail so we can verify the request is from the account holder.
Live support channel
For urgent clarifications — for example, if you see a transaction record you do not recognise — reach our live support channel from inside your account to get a response without waiting for email.
DATA HANDLING PRACTICES
How We Protect and Manage the Data We Hold
Our approach to data security covers how information is stored, who can access it, how long it is kept, and what happens when you ask us to change it. Each area below reflects the actual practices we follow, not aspirational language.
Encryption and access control
Account data — including login credentials and transaction references from GoPay, ShopeePay, and QRIS — is encrypted at rest and in transit. Access within our organisation is limited to roles that require it; no broad internal access to personal records is permitted.
Cookie and session management
Cookies placed by daunmas serve session continuity and fraud-prevention. They do not carry payment credentials. You can review and clear cookies in your browser settings; doing so may require you to log in again on your next visit.
Retention schedule
We hold your data for as long as your account is active and for the period required by applicable regulation after account closure. Records that pass the retention window are deleted or anonymised on a scheduled basis — not kept indefinitely.
Policy change notification
When this policy changes materially, we post the updated version at daunmas/privacy-policy/ and note the revision date at the top of the page. Continued use of your account after a posted update means you have seen the revised terms.
COMMON POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
Below are the questions we receive most often about how daunmas handles personal data. Each answer is specific to what we actually do — not a generic statement that could apply to any site.
What personal data does daunmas collect when I open an account?
We collect the name, contact address, and login credentials you provide during registration. Once your account is active, we also log device identifiers, session activity, and transaction references from payments made through GoPay, ShopeePay, or QRIS for reconciliation and security purposes.
Can I see all the data daunmas holds on my account?
Yes. Submit a data-access request through the help section of your account dashboard or via the email address in our site footer. Include your registered contact detail so we can verify the request. We respond within the period required by applicable regulation in your jurisdiction.
Does daunmas sell my data to third parties?
No. Behavioural and session data is held in aggregate and is not sold. Limited data may be shared with identity-verification or fraud-screening services where local law requires it. Game studios like CQ9 or Pragmatic Play receive only a session token to launch a game — no profile data.
How do I correct a detail on my account that is wrong?
Fields such as your contact address can be updated directly in account settings after you log in. If a field is locked following identity verification, open a support ticket from your dashboard and our team will confirm the steps available for that specific field.
How long does daunmas keep my personal data after I close my account?
We retain records for the period required by applicable regulation after account closure. Once that window passes, data is deleted or anonymised on a scheduled basis. We do not hold records indefinitely. The current retention schedule is available on request via our support channel.
How will I know if this privacy policy changes?
When we make a material change, the updated policy is posted at daunmas/privacy-policy/ with a revision date at the top. If you use your account after a posted update, that constitutes acknowledgement of the revised version. You can also check the page directly at any time.
Mobile / Sports