This page sets out the legal framework that governs your use of daunmas, including how we handle account data, what falls within our policy scope, and how to raise a question or correction. Access to the platform depends on local law and is available where local law permits in eligible regions.
Kebijakan berbasis yurisdiksi Indonesia
Hak akun dapat ditinjau kapan saja
Kontak dukungan tersedia untuk pertanyaan kebijakan
GoPay, ShopeePay, QRIS tercakup dalam kebijakan transaksi
POSISI KEBIJAKAN KAMI
Bagaimana Kebijakan Ini Berlaku untuk Akun Anda
The policies published on this page apply to your account and your use of the daunmas platform in regions where access is permitted under local law. We do not make representations about legal standing in jurisdictions where online gaming activity is restricted or unlicensed. Where you transact using GoPay, ShopeePay, or QRIS, the transaction records visible in your account dashboard reflect the state of each payment at the time it was processed — those records form part of your account history under this policy. Cookie data, session identifiers and device signals are collected only to the extent necessary to keep your account session active and to detect unusual access patterns. We do not sell account data to third parties. If a section of this policy conflicts with local law in your region, local law takes precedence. Any update to this policy is posted on this page; the current version is what governs your account from the date shown at the top of this section. For questions about how a specific clause applies to your account, reach the support team through the contact paths listed further down this page.
GoPay
Transaksi GoPay dicatat dalam riwayat akun Anda sesuai kebijakan penyimpanan data kami.
ShopeePay
Riwayat pembayaran ShopeePay dapat ditinjau langsung dari dasbor akun setelah login.
QRIS
Konfirmasi QRIS tercatat sebagai bukti transaksi yang tersimpan dalam rekam jejak akun Anda.
RUANG LINGKUP KEBIJAKAN
Apa yang Termasuk dan Tidak Termasuk dalam Kebijakan Ini
Our policy applies directly to activity on the daunmas platform — account creation, session activity, payment transactions and support interactions. It does not extend to third-party services you may access through links on this site, nor does it cover the internal policies of payment providers such as GoPay, ShopeePay or QRIS. Understanding the boundary clearly helps you know where to direct a question.
Akses Akun
Login, verifikasi identitas, dan pengelolaan sesi tercakup sepenuhnya dalam kebijakan ini. Setiap langkah akses akun tunduk pada ketentuan yang berlaku di wilayah Anda.
Transaksi Pembayaran
Deposit dan penarikan melalui metode yang didukung — termasuk GoPay dan QRIS — tercakup sebatas catatan yang terlihat di akun Anda. Kebijakan penyedia pembayaran itu sendiri terpisah.
Konten Situs
Halaman permainan, tabel langsung, dan katalog taruhan olahraga yang ditampilkan di situs tunduk pada kebijakan konten kami, bukan kebijakan privasi pihak ketiga.
Layanan Pihak Ketiga
Tautan eksternal, penyedia game, dan platform pembayaran memiliki kebijakan mereka sendiri. Daunmas tidak bertanggung jawab atas konten atau praktik privasi di luar domain ini.
HAK PENGGUNA AKUN
Tindakan yang Dapat Anda Ambil Berdasarkan Kebijakan Ini
Under this policy, you hold several practical rights over the data and records tied to your account. You can review your transaction history — including GoPay, ShopeePay and QRIS payment records — directly from the account dashboard after login. If any account detail is incorrect, such as a registered contact address or wallet identifier, you can submit a correction request through the support channel. Questions about how a specific policy clause applies to your situation can be raised via live chat or email at any time. We aim to acknowledge correction requests promptly and to follow up with a resolution path. You do not need to provide a reason to request a review of your own account records — access to your data is a standard account right, not a special exception. Keep your login credentials secure so that these rights remain under your own control.
Tinjau Riwayat Transaksi
Buka dasbor akun setelah login untuk melihat catatan deposit dan penarikan, termasuk transaksi GoPay, ShopeePay, dan QRIS yang telah diproses.
Koreksi Detail Akun
Jika ada informasi akun yang tidak akurat, ajukan permintaan koreksi melalui live chat atau email dukungan. Tim kami akan menindaklanjuti melalui jalur penyelesaian yang jelas.
Ajukan Pertanyaan Kebijakan
Setiap pertanyaan tentang bagaimana klausul kebijakan tertentu berlaku untuk akun Anda dapat disampaikan kapan saja melalui jalur kontak yang tersedia di halaman ini.
Minta Tinjauan Data
Anda berhak meminta tinjauan atas data akun Anda tanpa perlu memberikan alasan. Akses ke catatan Anda sendiri adalah hak akun standar yang berlaku sejak pendaftaran.
JALUR KONTAK KEBIJAKAN
Cara Menghubungi Kami untuk Pertanyaan Hukum
If a section of this policy raises a question you cannot resolve through the account dashboard, reach us through any of the paths below. For account-data corrections, include your registered identifier so the support team can locate your record without delay. Policy questions do not require you to open a game session first.
Live Chat
Gunakan live chat di situs untuk pertanyaan kebijakan yang perlu dijawab segera. Tim dukungan dapat menarik catatan akun Anda berdasarkan identifikasi terdaftar.
Email Dukungan
Kirim pertanyaan kebijakan atau permintaan koreksi data ke alamat email dukungan yang tertera di halaman kontak. Sertakan ID akun Anda untuk proses lebih cepat.
Dasbor Akun
Untuk meninjau riwayat transaksi GoPay, ShopeePay, atau QRIS, login ke akun Anda dan buka bagian riwayat pembayaran — tidak perlu menghubungi dukungan untuk akses ini.
PENANGANAN DATA DAN KEAMANAN
Cara Daunmas Mengelola Kebijakan Ini Secara Operasional
Our approach to this policy is operational, not ceremonial. Each area below reflects a concrete handling practice tied to your account — not a general statement of intent. Where a practice changes, the updated version appears on this page, and the date at the top of the policy section is updated at the same time.
Penanganan Data Akun
Data akun Anda — termasuk riwayat login dan catatan transaksi — disimpan hanya selama diperlukan untuk menjalankan layanan dan memenuhi kewajiban hukum yang berlaku di wilayah Anda. Anda dapat meminta ringkasan catatan tersebut melalui live chat.
Penggunaan Cookie
Cookie digunakan untuk menjaga sesi akun tetap aktif dan mendeteksi pola akses yang tidak biasa. Kami tidak menggunakan cookie untuk melacak aktivitas Anda di luar domain daunmas atau menjual data sesi ke pihak ketiga.
Keamanan Akun
Akses ke akun Anda dilindungi melalui verifikasi login. Jika Anda mencurigai akses tidak sah, hubungi dukungan segera melalui live chat — tim kami dapat membantu mengamankan akun tanpa menunggu antrian email.
Permintaan Perubahan Kebijakan
Untuk mengajukan pertanyaan tentang klausul tertentu atau meminta perubahan detail akun, gunakan jalur email dukungan dan sertakan ID akun Anda. Kami mengonfirmasi setiap permintaan sebelum menerapkan perubahan apa pun.
PERTANYAAN UMUM KEBIJAKAN
Pertanyaan yang Sering Diajukan Tentang Kebijakan Ini
The questions below cover the policy areas most commonly raised through our support channel. If your question is not listed here, reach us via live chat or email with your account ID ready.
Does this policy apply to my GoPay and ShopeePay transactions?
Yes. Any transaction processed through GoPay, ShopeePay or QRIS generates a record stored under your account. That record is visible in your account dashboard after login and is governed by this policy's data-retention terms.
How do I request a correction to my account details?
Open a live chat session or send an email to the support address on the contact page. Include your registered account ID and describe the detail that needs correcting. We acknowledge correction requests and follow up with next steps.
Can I see all the data stored against my account?
Your transaction history, login records and wallet identifiers are visible directly in the account dashboard after login. For a broader summary of stored data, submit a request via email support with your account ID — no special reason is required.
What happens to my data if I close my account?
Account data is retained for the period required by applicable legal obligations in your region. After that period, records not required for legal compliance are removed. The exact retention period depends on local law where your account was registered.
Does daunmas share my account data with payment providers?
Transaction data is shared with payment providers — such as GoPay, ShopeePay or QRIS — only to the extent necessary to process your payment. We do not sell account or session data to third parties outside of this operational requirement.
What should I do if I believe my account has been accessed without my permission?
Contact us immediately via live chat with your account ID. The support team can review recent access records and assist with securing your account. Do not wait for an email response if you suspect active unauthorised access — use live chat for the fastest path.
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